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Best Answer Manchowder , 22 June 2017 - 03:39

This was resolved. Feretorix was very helpful and responsive.  Thank you.

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6 replies to this topic

#1
Manchowder

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Sent an email yesterday, but haven't heard back from GoS Support. I paid for VIP for Ext scripts that is good until July. The GoS client says that I need to "Buy Subscription" and I can no longer access my scripts. When I try to buy subscription on the website, it says that one is currently purchased. Could you please enable it on my account, I am not sure why it is now disabled. I had it working a couple weeks ago with no issues and now it doesn't work.


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#2
Skandia

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Most likely ran out. Underneath where it says you already have one purchased click existing then renew.


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#3
AnhDuc

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Sent an email yesterday, but haven't heard back from GoS Support. I paid for VIP for Ext scripts that is good until July. The GoS client says that I need to "Buy Subscription" and I can no longer access my scripts. When I try to buy subscription on the website, it says that one is currently purchased. Could you please enable it on my account, I am not sure why it is now disabled. I had it working a couple weeks ago with no issues and now it doesn't work.

youre sure your subscription has not expired?


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#4
Manchowder

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Shows active until July 4th... see screenshot I just took..

https://m.imgur.com/a/2KI9E
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#5
AnhDuc

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Shows active until July 4th... see screenshot I just took..

https://m.imgur.com/a/2KI9E

should contact Feretorix


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#6
Manchowder

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I sent him a private message asking for help.  Previously, I opened a support ticket #309 on 6/19/17, in addition to this forum post.  I had access for less than a week before it stopped working.


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#7
Manchowder

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✓  Best Answer

This was resolved. Feretorix was very helpful and responsive.  Thank you.


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