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Subscriptions get cancelled


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6 replies to this topic

#1
lyasenayver

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So I buyed with crypto three days ago and today my subscription is cancelled with no reason?


Edited by lyasenayver, 31 May 2021 - 03:59 .

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#2
Aristo

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Hey there, can you let us know the transaction ID of the payment you made? 


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#3
lyasenayver

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Hey there, can you let us know the transaction ID of the payment you made? 

https://commerce.coi...harges/PTDCDDPR


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#4
Aristo

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Hey again! As you can see here that the payment has not been confirmed yet.
Here is the transaction ID to check over btc blockchain: 025609fad6b2a6b512a13092a1a5b820f6f954e7abcccd08146c9872c9dcb77a
 
Please let us know once it gets confirmed. So far, the payment has not been completed yet.

dPZOhPF.png


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#5
Aristo

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Update: The payment is cancelled now(shown as INVALID) https://www.blockcha...6c9872c9dcb77a 

So we did not get any payment as it's invalid on your side, as we have no control on BTC blockchain, your payment did not arrive to us, next time make sure you pay this properly because we did not get any payment from this transaction.  

 

dzxmSCj.png


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#6
Feretorix

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I know you're playing smart and it's my fault I activated a "pending" payment which never arrived, but that will not happen anymore. ;)


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#7
lyasenayver

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Nah I canceled from my side with double fee because it's unconfirmed for like 3 days which it's probably gonna be cancelled anyway.

 

Just pm me your btc adress and I will send the money  to you.


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