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Sent an email yesterday, but haven't heard back from GoS Support. I paid for VIP for Ext scripts that is good until July. The GoS client says that I need to "Buy Subscription" and I can no longer access my scripts. When I try to buy subscription on the website, it says that one is currently purchased. Could you please enable it on my account, I am not sure why it is now disabled. I had it working a couple weeks ago with no issues and now it doesn't work.
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VIP External Not Credited
Started By
Manchowder
, Jun 19 2017 02:45
Best Answer Manchowder , 22 June 2017 - 03:39
This was resolved. Feretorix was very helpful and responsive. Thank you.
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#2
Posted 19 June 2017 - 03:34
Cleanse
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Most likely ran out. Underneath where it says you already have one purchased click existing then renew.
#3
Posted 20 June 2017 - 01:06
AnhDuc
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Sent an email yesterday, but haven't heard back from GoS Support. I paid for VIP for Ext scripts that is good until July. The GoS client says that I need to "Buy Subscription" and I can no longer access my scripts. When I try to buy subscription on the website, it says that one is currently purchased. Could you please enable it on my account, I am not sure why it is now disabled. I had it working a couple weeks ago with no issues and now it doesn't work.
youre sure your subscription has not expired?
#5
Posted 22 June 2017 - 02:28
AnhDuc
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Shows active until July 4th... see screenshot I just took..
https://m.imgur.com/a/2KI9E
should contact Feretorix
#6
Posted 22 June 2017 - 04:42
Manchowder
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I sent him a private message asking for help. Previously, I opened a support ticket #309 on 6/19/17, in addition to this forum post. I had access for less than a week before it stopped working.
#7
Posted 22 June 2017 - 03:39
Manchowder
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✓ Best Answer
This was resolved. Feretorix was very helpful and responsive. Thank you.
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