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payment decline but i'm -30 euro?


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5 replies to this topic

#1
Feltnoam

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i recently purchase GoS for rocket league for a month its said card declined then i got sms on my phone from bank if i want to accept the payment i press accept and then i did not get any confirmation email and not the the product 


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#2
Aristo

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Hello, I will message our admin to check if hes received a paymen, sometimes you get charged but still get declined and it gets refunded in a few working days. 


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#3
Feltnoam

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okay let me know cause i opened my bank app to see and i see the transaction -30 euro 


Edited by Feltnoam, 07 June 2025 - 03:21 .

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#4
Aristo

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Hello, our admin checked it and unfortunatley hasn't received any payment from this account, the charge will be refunded in some working days depends on your payment method. When you get your money back you can contact me for an alternative way to pay with cards, maybe that'd work. 


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#5
Feltnoam

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okay i just checked my bad my card did not even go through that i guess can i pay with paypal?


Edited by Feltnoam, 07 June 2025 - 07:56 .

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#6
Aristo

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okay i just checked my bad my card did not even go through that i guess can i pay with paypal?

Please check your inbox/PM


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